Question 1

Is Muro free to use?

Accepted Answer

No, Muro requires a subscription. We offer weekly, monthly, and annual plans. Pick what works for you. Think of it as way cheaper than buying paint samples you'll never use.

Question 2

How accurate are the visualizations?

Accepted Answer

Pretty accurate. We preserve your room's lighting, shadows, and details. Is it 100% perfect? No. Lighting changes throughout the day. But our users tell us the final result is very close to what they saw in the app.

Question 3

What paint brands are available?

Accepted Answer

27,000+ colors from Sherwin-Williams, Benjamin Moore, Behr, Farrow & Ball, Valspar, PPG, and lots of regional brands. We add new ones when people ask for them.

Question 4

Can I use colors from inspiration photos?

Accepted Answer

Yep! Upload any photo from Pinterest, a magazine, wherever. We'll pull the color and find you the closest real paint match you can actually buy.

Question 5

What devices does Muro support?

Accepted Answer

iPhone and iPad with iOS 16 or later. Works on both.

Question 6

How do I cancel my subscription?

Accepted Answer

Go to iPhone Settings > Apple ID > Subscriptions > Muro. Cancel anytime. You keep access until your current period ends. No hidden fees.

Question 7

Where are my photos stored? Is my data secure?

Accepted Answer

Your photos never leave your control. All images are stored locally on your device and synced to your personal iCloud account for backup. When you transform a wall color, your photo goes directly to the AI processor and back to your device—it never touches our servers. We cannot view, access, or store your images. Ever.

Question 8

How much does Muro cost?

Accepted Answer

We offer three plans: weekly, monthly, and annual. The annual plan is the best value. All plans include unlimited color changes and access to 27,000+ colors. Prices vary by region — you'll see exact pricing in the app. Way cheaper than buying sample pots for every color you're curious about.

Question 9

Can I visualize paint on ceilings, trim, or doors?

Accepted Answer

Right now Muro focuses on walls — that's where we get the best results. You select the wall area you want to change, and our AI handles the rest. Ceilings and trim support is something we're looking into.

Question 10

Does Muro work offline?

Accepted Answer

You need an internet connection to generate color changes — the AI processing happens in the cloud. But your saved projects and past results are stored on your device, so you can browse those anytime.

Question 11

Can I visualize multiple walls or colors at once?

Accepted Answer

Yes! You can select specific wall zones and apply different colors to each one. We also have batch mode — pick up to 12 colors and see all of them on your wall in one go. Great for narrowing down your shortlist.

Question 12

How does Muro compare to free paint visualizer apps?

Accepted Answer

Most free apps just overlay a flat color filter on your photo. Muro uses AI to actually understand your room — the lighting, shadows, wall texture — and generates a photorealistic result. The difference is immediately obvious when you compare side by side.

Question 13

Can interior designers use Muro with clients?

Accepted Answer

Absolutely. Designers use Muro to show clients realistic previews before committing to a color. Save different options, compare them side by side, and share the results. Beats carrying around a fan deck.

Question 14

Can I match a color from my existing wall?

Accepted Answer

Yes — take a photo of any surface and Muro will find the closest matching paint from our database. Works with walls, fabrics, furniture, anything. You'll get the exact paint name and code so you can buy it at the store.

Question 15

What image quality options are available?

Accepted Answer

Three tiers: Standard (1K), HD (2K), and Ultra (4K). Standard is great for quick previews. HD gives you sharp detail for sharing. Ultra is for when you want to zoom in and see every shadow and texture preserved.

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